ONLINE TICKETS ARE THE BEST WAY TO GET YOUR SEATS
BOX OFFICE PHONE 613 735 2182 - Messages will be returned within seven days
BOX OFFICE EMAIL festhalltickets@gmail.com
IN PERSON BOX OFFICE
Tuesdays 5-8 pm
Thursdays 4-7 pm
NO REFUNDS
if you sell your tickets privately please advise box office of new purchaser’s name
PAYMENT METHODS
IN PERSON - We accept Cash, Credit Card, Debit
ONLINE - Credit Card ALWAYS OPEN, 24/7!
BOX OFFICE FEES
$3.00 Fee Per Ticket Applies to All Tickets
$3.00 per ticket for in person and phone orders
$3.00 Online Ticketing Fee for Online Purchases (reduced to encourage online purchase)
$10 refund fee PER TICKET for refunds issued
AS IS PRINTED ON YOUR TICKET AND ON YOUR ONLINE CONFIRMATION THERE ARE NO REFUNDS ON TICKETS FOR WHICH THERE IS A POSTPONED DATE. THIS POLICY HAS BEEN IN FORCE FOR TWENTY YEARS, PRE COVID. THIS POLICY IS IN CONJUNCTION WITH THE TOURING ACTS/PROMOTERS/RENTERS WHO HAVE ASKED FOR NO REFUNDS POLICY. IN ADDITION, FOR OUR IN HOUSE PRODUCTIONS, IT IS DONE TO PROTECT THE ARTISTS WHO ARE VERY VULNERABLE AT THIS TIME. THANK YOU FOR YOUR UNDERSTANDING AND YOUR SUPPORT OF THE ARTS.
No aggressive or abusive behaviour directed to our Box Office Staff will be tolerated.
For more information, please click on Ticketing Fees in the main Box Office menu
Attention: If you are trying to purchase online tickets from a government workplace the online ticketing system will be shut out by your employer's security system. Please buy your tickets after work - the online system has been a huge success and our online ticketing fees are about 1/4 the fees charged by other online ticketing companies such as TicketMaster.